.png)
🛠️ Website Maintenance & Updates
Keep your site fresh, functioning, and frustration-free.
Service Description
Whether you need a few tweaks, new text, or an image swap — this is the fix that keeps your website looking polished and up to date. What’s Included: Up to 1 hour of updates or edits on your Wix site Text, image or colour changes Replacing or reordering sections Fixing broken links or formatting issues Mobile view adjustments Light troubleshooting and testing Not Included: Full page redesigns or major structural changes More than 1 hour of edits (can be quoted separately) Perfect For: Founders who need to keep their website aligned with their brand and offers — without getting stuck in the tech.
Cancellation Policy
Quick Fixes Services What's Included • Discovery call to discuss project requirements and deliverables • Professional one-off service completed to industry standards • Service-specific work as outlined in individual descriptions • Quality assurance review and testing before delivery • 1 comprehensive revision round for adjustments • Final deliverables in appropriate formats for immediate use • Basic handover guidance and usage instructions • 7 days post-delivery support for technical questions Timeline Discovery call: Within 48 hours of booking Delivery: 1-10 business days depending on service complexity Rush service: 24-48 hours with 50% surcharge Timeline begins upon deposit receipt and discovery call completion What's NOT Included • Ongoing maintenance beyond 7-day support period • Multiple revision rounds beyond included comprehensive round • Advanced functionality or custom development • Third-party costs, hosting fees, or subscription charges • Ongoing strategy, training, or business advice • Content creation unless specifically stated in service description Your Responsibilities 1. Complete discovery call within 48 hours of booking 2. Provide required materials within 24-48 hours of request 3. Respond to presentations within 48 hours during business days 4. Provide platform access when required 5. Review deliverables within 3 business days 6. Test functionality before final approval Payment Terms Standard: 50% deposit, 50% on completion Simple services (under £60): Full payment on booking Methods: Bank transfer (preferred), PayPal (+3% fee), credit/debit card Revisions & Changes • Included: 1 comprehensive revision round within reasonable scope • Additional revisions: £25-45/hour depending on complexity • Major scope changes: New quote required • Rush revisions: 50% surcharge for same-day completion Refund Policy Before work begins: Full refund minus 10% admin fee During project: Partial refund based on work completed Upon completion: No refunds once deliverables provided Post-Launch Support 7 days included: Technical support and minor adjustments Additional support: £25-55/hour for updates or modifications Monthly packages: Available for ongoing maintenance
Contact Details
info@malusupports.com
Warwick, UK